Terms & Conditions

Terms & Conditions

By confirming your order you accept the following Terms & Conditions.

Our prices are subject to change - please check with your nearest store for current prices. Promotional terms only apply in the period stated for the promotion. Charges for delivery are not included in the stated product price - see Delivery for details of applicable charges. We currently only deliver locally to each branch (15 mile radius).
Whilst kenberne.co.uk will try to ensure that prices on the website are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are inclusive of any applicable taxes including VAT.
All goods and services are subject to availability.
Any goods, services or information displayed on this website should not be regarded as an invitation, solicitation, advice or recommendation to buy a product or services on the website.
Any e-mail or other electronic acknowledgement by us of receipt of an order placed by you does not constitute legal acceptance by kenberne.co.uk of your order. All orders are subject to approval by us.
When processing your order, the information provided will be subject to credit and fraud prevention checks. For these purposes we may transfer your information to trusted third parties in a secure manner.
Provided you keep the goods in 'as new' condition, you are entitled to withdraw from this contract without stating any cause within 7 days of delivery. You must communicate such withdrawal to us within that 7 day period. If the goods are faulty or do not conform to description, you may contact kenberne.co.uk within 28 days and will be entitled to replacement or a full refund and we will arrange collection at our own expense. kenberne.co.uk reserves the right to reimbursement of the costs of delivery where goods are returned for no cause, as set out above.
No warranties or representations are made about any goods other than as expressly contained in this Website. To the extent permissible by law all implied terms, whether by statute or otherwise, are excluded.
kenberne.co.uk's liability for any injury (other than death or personal injury), damage or loss, in particular consequential loss, arising from the use of any goods purchased via this website, or from the transaction itself, are hereby excluded. Any injury, damage or loss arising directly from the negligence of kenberne.co.uk or any of its agents will be limited to a refund of the value of the goods purchased, together with any delivery charges paid.
While all reasonable care is taken to protect the confidentiality of your credit card details, kenberne.co.uk cannot be liable if, through no fault of its own, these details are intercepted by and used by third parties.
English law applies to this contract.
Once kenberne.co.uk has confirmed your order and items are ordered from a manurfacturer, we will impose a cancellation fee to cover admin costs (£25).

Price promise terms and conditions

  1. We'll match our competitor’s store or website UK price.
  2. The competitor’s product must be brand new, identical to ours, and offered on the same terms.
  3. We and the competitor must have stock ready for delivery.
  4. We must be able to verify the competitor’s price and stock position.
  5. We’ll match the price of a product Including delivery charges.
  6. Cannot be used with any other offer.

 

WEEE Regulations

The waste electrical and electronic equipment (WEEE) directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK`s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electrical and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

kenberne.co.uk is obliged under these regulations to offer our customers free take-back of their WEEE on a like for like basis when they buy a new electrical or electronic product from us.

For example, if a customer bought a new washing machine from us we would accept their old washing machine and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new Electrical goods should now be marked with the crossed out wheeled bin symbol as shown below:

Goods are marked with this symbol to show that they were produced after the 13 th August 2005, and should be disposed of separately from the normal household waste so that they can be recycled.

Delivery Times
Please Note: All delivery times are subject to stock availabilty, you will be advised your confirmed lead time once we have place your order with the manufactuer.

Rangemaster 1/2 Price Appliance Sale

Only 1 half priced appliance per Range Cooker ordered.

Free Fitting On Laundry Products*

This promotion is for freestadning products only, there are additional charges for built-in products.